Refunds, cancellation and withdrawal

Dopo il periodo di prova non sono previsti rimborsi volontari, fatti salvi i diritti inderogabili previsti dalla legge applicabile, gli errori di addebito e gli obblighi del processore di pagamento. L’annullamento dei rinnovi futuri è sempre possibile.

In operational terms: after the trial there are no voluntary refunds of a period already paid. We do not write “no refunds in every circumstance”, because mandatory refunds under the law, those following billing errors and those imposed by the payment processor remain due.

You can cancel renewal at any time from the panel. Access stays active until the end of the period already paid. Cancelling future renewals is distinct from refunding a period already paid.

The 72-hour free trial requires a valid payment method. If you cancel before expiry, no charge is made. The trial does not automatically waive consumer rights under applicable law.

Billing errors, duplicates and disputes are handled even when the product does not offer voluntary refunds: the system retains the technical ability to issue credit notes, record refunds and chargebacks, and propagate the effect to invoices, access and affiliate commissions. Documents already issued are not modified: corrections happen with tracked rectification documents.

Write to the support address on the contact page, stating the invoice number and the reason. Requests are recorded with outcome and reference.